Municipal Parking Operations

We partner with you to maximize returns on your parking assets.

Your City's Perfect Match

We understand the complexity of municipal parking operations. With multiple parking lots and garages of various sizes and both on- and off-street parking — all of which may have different operating methodologies and equipment, staffing, and parking enforcement requirements — municipal parking systems demand a knowledgeable operator with a wealth of experience to draw upon.

The Impark group of companies is the largest operator of municipal parking systems in the United States and maintains parking management contracts with numerous cities across North America. With comprehensive patrol and enforcement capabilities, a team of technology experts to manage facility automation and equipment upgrades, and strong customer service support, Impark has the resources to deliver the returns city governments need to support their communities and constituents.

We Do More

Impark and its subsidiaries focus on building strong client and customer relationships to ensure maximum responsiveness and optimize returns on your parking assets. Our corporate structure is designed to provide high levels of support to our municipal clients and frontline staff, allowing us to be highly adaptable and deliver more than our competitors.

Your Community Parking Manager

Impark has the capability to provide a full range of parking services to our municipal clients. Whether you require management support for a single block of on-street parking or multiple large garages and surface parking lots, Impark has parking services that will work for your city and its citizens.

FACILITY AND SYSTEM MANAGEMENT

Impark knows the importance of balancing public relations with optimal business practices for municipal governments, and development and parking authorities. The requirements for operating a large municipal parking system are quite extensive and Impark has developed a successful business model that responds well to the demands of these government bodies.

AMBASSADOR LEVEL SERVICE

We have developed the Ambassador Approach for many municipalities to train our staff with the mindset that we are representing the City at all times. We are not just cleaning, reporting, cashiering and enforcing parking –
we are the positive face of parking for the customers and citizens of the City.

CITATION PROCESSING

Impark has developed a system that provides a full set of features to manage every aspect of processing a citation. Everything from a customer’s initiation into the system to the final resolution is incorporated in this one system. Using the newest technology and a user-friendly interface, the system can easily accommodate online payments, ticket backlogs, calls from violators, SQL database. easy data query, remote hosting, real-time communication, notice printing, mailing notices and posting payments.

Interested in finding out more about Impark parking management services?

Contact us and one of our Impark representatives will assist you.