Parking Insights

Make Healthcare’s Middlemen Work Harder

Top Health Industry Issues of 2018 PwC’s healthcare industry analysis identifies pharmacy benefit managers and wholesalers as subjects of intense scrutiny in the eyes of healthcare leaders, placing pressure on them to prove their place in the healthcare supply chain. The Top Health Industry Issues of 2018 report attributes the heightened criticism to amplified public and...
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Impark Parking Insights: Autonomous Vehicles and the Impact on Parking

Autonomous Vehicles: Where We Are, Where We’re Going, And What It Means For Parking

Where we’re going In September 2017, the U.S. House passed the SELF DRIVE Act, which permits AV manufacturers to deploy up to 25,000 test vehicles per year and 100,000 annually in three years’ time. Some states, including Washington, have gone even further, signing executive orders that enable test programs to take place without a human driver...
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5 Common Myths About Parking Management

There are a number of fundamental misconceptions about parking management that serve only to cap the value attributed to parking assets. Here are the top five parking management myths that make the pros wince: 1. “People don’t care about how a parking lot looks. They just need somewhere to park their car!” Reality: Your parking facility...
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4 Benefits of a Portfolio Approach to Parking Management

When you buy a Starbucks coffee, you’re not just buying the product in your hand. You’re paying for an experience; personalized yet strikingly uniform, it turns ordinary into extraordinary by consistently fulfilling consumer expectations. It wouldn’t make sense, therefore, for each Starbucks to use a different coffee supplier. It wouldn’t be advantageous to implement different training...
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5 Resolutions for Improving Patient Satisfaction in 2018

We may be trudging toward the end of January, but in our book it’s still the season to make meaningful 2018 business resolutions! Here are some practical, actionable resolutions for improving patient satisfaction in 2018. 1. Look for inspiration beyond industry boundaries “Patients don’t stop being consumers — customers — when they put on a hospital...
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Client Spotlight — NPA’S Innovator of the Year

2017 NPA Innovation Awards In October, the National Parking Association (NPA) announced the winners of its 2017 Innovation Awards. Arguably the most prestigious prizes in parking, the NPA Innovation Awards recognize our industry’s stand-out professionals, businesses, projects and facilities. Among those to be recognized this year was Thomas Leathers, parking administrator for the City of Durham,...
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