Parking Insights

Forgetful Syracuse Teen’s Car Found in Toronto Parking Lot

Public’s hunt for ‘Nissan in a haystack’ reaches happy ending in an Impark facility A U.S. teen who lost his car in Toronto, sparking “the best scavenger hunt ever,” has been reunited with his vehicle after it was found safe and sound in an Impark parking lot. Gavin Strickland made the four-hour drive from Syracuse to...
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Impark’s Leonard Carder, CPP, Leads National Parking Association’s 2017 National Convention

WASHINGTON, May 23, 2017 – The National Parking Association (NPA) announces Leonard Carder, CPP, Chief Commercial Officer of Impark, as the chair of NPA’s 2017 Convention & Expo taking place October 2-5 in Palm Springs, Ca. “I’m honored to chair the 2017 NPA Convention & Expo. The members of the Convention Planning Committee and I are...
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Mission Possible: Fostering a Values-Driven Service Environment

In many teen comedy movies, there’s a scene where a young, carefree valet is tossed the keys to an expensive sports car and drives off on a wacky adventure or somehow damages the vehicle, resulting in a hilarious situation where he has to repair or replace the damaged vehicle before the owner finds out what happened....
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What Your Parking Garage Says About Your Hospital

First impressions are everything. How many times have we heard this? For me the idea of making a good first impression seems to have been embedded in my brain from birth, and I imagine it is no different for the rest of society. With most first impressions typically made in the first seven seconds of interaction...
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How to Evaluate a Healthcare Parking Management Provider

With billions of dollars potentially up for grabs if hospitals can meet the growing demand for a better patient experience, it’s no surprise that hospital executives are digging deep into their bag of tricks to ensure a positive interaction. One of the business units being evaluated is the first touchpoint for most patients: parking operations. Whether...
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Hospital Valet When Every Step Matters

When my brother-in-law was recovering from a series of long and intensely debilitating chemotherapy sessions and struggling to regain his strength, he told me his philosophy: “Every step counts.” It is not uncommon, in fact it is expected, for chemo patients to experience exhaustion after treatment. But it’s not just exhaustion; according to the American Cancer...
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